ASB Bank Branches and Customer Care

All ASB Bank Branches, phone numbers and hours of operation are listed below. Telephone numbers and contact information to make inquiries or claims for the services or products that ASB Bank provides in New Zealand.

Customer Service ASB Bank New Zealand

In New Zealand, ASB Bank has different official means of contact for inquiries or complaints.

Phone number ASB Bank

If you need to speak to ASB Bank New Zealand you should call the following toll free number: 0800 803 804. To speak with a customer service representative, you should contact the following telephone service hours: Monday to Friday 08:00 - 20:00 - Saturdays 08:30 - 17:00 - Sundays 08:30 - 17:00. This phone is enabled to make general inquiries and claims.

Additional customer service numbers: +64 9 306 3000

In addition to the main ASB Bank customer service number, you can also contact the following specialized lines that for better organization have been divided into the following departments.

Customer Service Numbers ASB Bank

Department Number
Main phone 0800 803 804
ASB's priority +65 0800 272 119
FastNet Classic internet banking 0800 327 863 | +64 9 306 3185
FastNet Business help desk 0800 225 527 | +64 9 623 8763
FastPhone phone banking 0800 272 272
Travel insurance enquiries 0800 925 566

Contact ASB Bank

Another way to contact ASB Bank New Zealand is through digital contact channels. If for any reason the numbers do not work or do not respond, we recommend that you send your questions or complaints through the following official channels: