Countdown Stores and Customer Care

All Countdown Stores, phone numbers and hours of operation are listed below. Telephone numbers and contact information to make inquiries or claims for the services or products that Countdown provides in New Zealand.

Customer Service Countdown New Zealand

In New Zealand, Countdown has different official means of contact for inquiries or complaints.

Phone number Countdown

If you need to speak to Countdown New Zealand you should call the following toll free number: 0800 40 40 40. To speak with a customer service representative, you should contact the following telephone service hours: From Monday to Saturday 07:00 - 20:30 - Sundays 07:00 - 20:30. This phone is enabled to make general inquiries and claims.

In addition to the main Countdown customer service number, you can also contact the following specialized lines that for better organization have been divided into the following departments.

Customer Service Numbers Countdown

Department Number
Main phone 0800 40 40 40
Supplier enquiries 09 275 2788

Contact Countdown

Another way to contact Countdown New Zealand is through digital contact channels. If for any reason the numbers do not work or do not respond, we recommend that you send your questions or complaints through the following official channels: