Kiwibank Branches and Customer Care

All Kiwibank Branches, phone numbers and hours of operation are listed below. Telephone numbers and contact information to make inquiries or claims for the services or products that Kiwibank provides in New Zealand.

Customer Service Kiwibank New Zealand

In New Zealand, Kiwibank has different official means of contact for inquiries or complaints.

Phone number Kiwibank

If you need to speak to Kiwibank New Zealand you should call the following toll free number: 0800 113 355 . To speak with a customer service representative, you should contact the following telephone service hours: Monday to Friday 07:00 - 21:00 - Saturdays 07:00 - 20:00 - Sundays Cerrado. This phone is enabled to make general inquiries and claims.

Additional customer service numbers: +64 4 473 1133

In addition to the main Kiwibank customer service number, you can also contact the following specialized lines that for better organization have been divided into the following departments.

Customer Service Numbers Kiwibank

Department Number
Main phone 0800 113 355
Existing home loan customer 0800 000 654 | +64 4 803 1649
Credit cards 0800 521 521 | +64 4 473 1133
Business banking 0800 601 601 | +64 4 803 1646
Personal loans 0800 549 454
International payments and foreign currency accounts 0800 222 490
KiwiSaver 0800 427 38
Media 027 475 3521‬‬

Contact Kiwibank

Another way to contact Kiwibank New Zealand is through digital contact channels. If for any reason the numbers do not work or do not respond, we recommend that you send your questions or complaints through the following official channels: